Last Updated: January 2025

Privacy Policy – 999p999 Pakistan Online Betting Platform

At 999p999, your personal data is treated with the same seriousness as your account balance. This Privacy Policy explains what information we collect when you use the platform, why we collect it, how we store and protect it, who we share it with and what your rights are as a Pakistani player. Please read this page carefully before registering.

SSL Encrypted Data
No Sale of Personal Data
No Unauthorised Sharing
GDPR-Aligned Practices
999p999

999p999 is committed to protecting the personal data of every Pakistani player who uses our platform.

1. Introduction

This Privacy Policy describes how 999p999 ("we", "us", "our", "the Platform") collects, processes, stores and protects personal information belonging to users ("you", "Player", "Account Holder") of the 999p999 website and all services accessible through it. This includes cricket betting, virtual sports betting, crash games, card games, live dealer casino products, the VIP Club and all promotional activities.

999p999 takes data privacy seriously. We collect personal data only where there is a genuine, lawful purpose for doing so – primarily to operate your account safely, process your transactions securely, comply with anti-money laundering and age verification obligations, and to communicate with you about things that are relevant to your use of the platform. We do not collect data speculatively and we do not sell your personal information to third parties under any circumstances.

By creating an account on 999p999 or continuing to use the platform after the date of any update to this policy, you acknowledge that you have read and understood the practices described here. If you do not agree with any part of this Privacy Policy, please discontinue use of 999p999 and contact support to arrange account closure and data deletion where applicable.

This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming page, both of which contain provisions relevant to how your account and data are managed.

2. Personal Data We Collect

999p999 collects the following categories of personal data from players at various points during the account lifecycle:

2.1 Registration Data

When you create an account on 999p999, we collect the information you provide during the registration process. This includes:

Full name
Pakistani mobile number
Date of birth
City and province
Email address (optional)
Chosen username

2.2 Identity Verification (KYC) Data

When your account reaches verification thresholds – based on deposit volume, withdrawal requests or periodic compliance review – 999p999 may request the following KYC documents:

  • Pakistani National Identity Card (CNIC) – front and back copy
  • Proof of current residential address (utility bill, bank statement dated within 3 months)
  • Selfie photograph for liveness confirmation
  • Payment method ownership verification (screenshot of registered Easypaisa or JazzCash account, or bank statement)

KYC documents are handled with the highest level of care on 999p999. They are processed solely for the purpose of identity and age verification and are stored in an encrypted environment separate from operational systems.

2.3 Financial Transaction Data

All deposits and withdrawals processed through your 999p999 account generate transaction records. We retain records of deposit amounts, payment method references, transaction timestamps, withdrawal requests and their processing status. We do not store full payment card numbers or Easypaisa/JazzCash PINs – payment gateway transactions are processed by the payment provider and only confirmation references are retained by 999p999.

2.4 Betting and Gaming Activity Data

Your betting and gaming activity on 999p999 is recorded in full, including bet placements, selected markets, stakes, outcomes, winnings, bonus usage and game session data. This data is used for account management, dispute resolution, responsible gaming monitoring and platform improvement.

2.5 Technical and Device Data

When you access 999p999, technical data is automatically collected about your device and connection. This includes your IP address, device type, operating system, browser type and version, referring URL, pages visited, session duration and approximate geographic location derived from IP. This data is collected for security monitoring, fraud detection and platform performance optimisation.

3. How We Collect Your Data

999p999 collects your personal data through the following channels:

  • Directly from you: Information you provide when registering an account, completing KYC verification, contacting support, filling in deposit or withdrawal forms, or participating in promotions.
  • Automatically through your use of the platform: Technical and device data collected via server logs, session tracking and cookies as you browse and use 999p999.
  • From payment providers: Transaction confirmation data from Easypaisa, JazzCash, NayaPay, SadaPay, IBFT systems and card payment gateways when you make deposits or withdrawals.
  • From identity verification services: Where 999p999 uses a third-party KYC verification provider to cross-reference identity documents, that provider may share the outcome of verification checks with us.
  • From fraud prevention and compliance partners: Information relevant to anti-fraud screening and AML compliance may be received from licensed screening services in connection with specific account or transaction reviews.
999p999

999p999 uses your data only to operate your account, process payments and keep your experience safe.

Six Ways 999p999 Protects Your Data

Security and privacy are built into the platform from the ground up – not bolted on as an afterthought.

End-to-End SSL Encryption

All data transmitted between your browser or mobile and 999p999's servers is encrypted using industry-standard TLS/SSL protocols. Credentials, payment details and personal information are never transmitted in plain text.

Secure, Segregated Data Storage

KYC documents and sensitive personal data are stored in encrypted servers segregated from operational systems. Access is restricted to authorised compliance personnel only and is subject to audit logging.

We Never Sell Your Data

999p999 does not sell, rent or trade your personal information to third-party advertisers or data brokers under any circumstances. Your data is used only to operate your 999p999 account and comply with our legal obligations.

Fraud Detection and AML Monitoring

Transaction and behavioural data is monitored continuously by automated systems and the compliance team to detect fraud, money laundering and account compromise. This monitoring actively protects your account and the integrity of the platform.

Strict Access Controls

Access to player personal data within 999p999 is governed by role-based access controls. Only personnel who genuinely need access to specific data categories for their job function are granted it. Access permissions are reviewed regularly.

Breach Notification Commitment

In the unlikely event of a data security incident affecting your personal information, 999p999 commits to notifying affected players promptly via their registered mobile number or email address and providing guidance on protective steps to take.

4. How We Use Your Personal Data

999p999 processes personal data only for specific, lawful purposes. The primary purposes for which we use your data are as follows:

  • Account operation: Creating and maintaining your 999p999 account, processing logins, managing your balance and enabling you to place bets and play games.
  • Payment processing: Processing deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and card payments in PKR, and maintaining accurate financial records for your account.
  • Identity and age verification: Complying with our obligation to verify that all players are at least 18 years of age and to confirm that payment methods are registered to the account holder.
  • Responsible gaming: Monitoring betting and gaming patterns to identify indicators of problem gambling behaviour and to apply responsible gaming interventions where appropriate, including self-exclusion enforcement.
  • Security and fraud prevention: Detecting and preventing fraudulent account activity, bonus abuse, money laundering and unauthorised access attempts.
  • Customer support: Responding to your enquiries, resolving disputes and providing account assistance.
  • Legal and regulatory compliance: Fulfilling obligations under applicable anti-money laundering, counter-terrorism financing and data protection regulations.
  • Platform improvement: Analysing aggregated, anonymised usage data to improve 999p999's product quality, reliability and user experience.
  • Marketing communications: Sending you relevant promotional offers, bonus notifications and platform updates where you have opted in to receive them. You can opt out at any time via account settings or by contacting support.

999p999 does not use personal data for automated decision-making that produces legal or similarly significant effects without human review. Any account action based on automated monitoring – such as a flag for fraud review – is reviewed by a member of the compliance team before any restriction is applied to your account.

5. Sharing Your Personal Data

999p999 does not sell, rent or trade your personal data. We share personal data with third parties only in the following limited and specific circumstances:

5.1 Payment Service Providers

To process your deposits and withdrawals, 999p999 shares necessary transaction data with Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking systems and card payment gateway providers. These providers are contractually bound to use your data only for the purpose of completing your transaction and in compliance with applicable financial regulations.

5.2 Game Software Providers

Casino and card game products on 999p999 are supplied by licensed third-party software providers. When you play a live dealer game or crash game, your session data – including bet amounts and game outcomes – is processed by the game provider's platform. These providers are licensed entities operating under their own regulatory frameworks and data protection obligations.

5.3 Identity Verification and Compliance Services

999p999 may use licensed third-party KYC and AML screening services to assist with identity verification and transaction monitoring. Relevant personal data is shared with these providers only to the extent necessary to complete the specific verification or screening task and is subject to strict data processing agreements.

5.4 Legal and Regulatory Obligations

999p999 may disclose personal data to law enforcement agencies, regulatory authorities or courts where required to do so by applicable law, valid legal process or in response to a lawful request. We will always seek to notify affected players of such disclosures where we are legally permitted to do so.

5.5 Business Transfers

In the event that 999p999 is subject to a merger, acquisition or sale of assets, player data may be transferred to the acquiring entity as part of the business transfer. Players would be notified of any such transfer and the Privacy Policy of the acquiring entity would be communicated before it takes effect.

6. Data Storage and Security

Personal data collected by 999p999 is stored on secured servers protected by industry-standard physical and electronic security measures. All data in transit is encrypted using TLS. All sensitive data at rest – including KYC documents and payment records – is encrypted using AES-256 encryption.

Access to production databases containing personal player data is restricted to a small number of authorised personnel and is governed by a formal access control policy. All access is logged and subject to periodic review. Personnel with access to sensitive data are subject to confidentiality obligations and background screening.

999p999 conducts periodic security assessments of our infrastructure and data handling practices to identify and address vulnerabilities proactively. We maintain incident response procedures for data security events, including breach notification protocols designed to alert affected players promptly.

Despite our best efforts, no system connected to the internet is entirely immune to security risk. Players should also take responsibility for account security by using a strong, unique password for their 999p999 account and enabling two-factor authentication where available. Never share your login credentials with anyone.

7. Data Retention

999p999 retains personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations. The following retention periods apply:

  • Active account data: Retained for the full duration of your account's active status on 999p999.
  • Financial transaction records: Retained for a minimum of 5 years following each transaction to comply with anti-money laundering record-keeping requirements.
  • KYC documents: Retained for a minimum of 5 years following account closure or the last relevant transaction, in line with AML compliance obligations.
  • Betting and gaming history: Retained for a minimum of 3 years following each bet or game session for dispute resolution and regulatory compliance purposes.
  • Support communications: Retained for up to 3 years from the date of the most recent interaction for quality assurance and dispute reference purposes.
  • Self-exclusion records: Retained for the full duration of the exclusion period plus 5 years thereafter to prevent re-registration during exclusion and to comply with responsible gaming obligations.

Where data is no longer required for any lawful purpose, 999p999 will securely delete or anonymise it. Anonymised data may be retained indefinitely for aggregate analytical purposes and does not constitute personal data.

999p999

Your privacy and security are core commitments at 999p999 – not afterthoughts.

8. Cookies and Tracking Technologies

999p999 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session and analyse how players use the site. The following types of cookies are used:

Most modern browsers allow you to control cookies through browser settings. Disabling all cookies will prevent you from logging in or using core features of 999p999. If you continue to use the platform without changing your cookie settings, you consent to the use of cookies as described above.

9. Your Data Rights

As a player on 999p999, you have the following rights with respect to your personal data. You can exercise any of these rights by contacting support at support@999p999.app or via live chat:

Right What It Means How to Exercise
Access Request a copy of all personal data 999p999 holds about you. Email support – responded within 30 days.
Correction Request correction of inaccurate or outdated personal data. Account settings or support email.
Deletion Request deletion of personal data where no legal basis for retention exists. Support email – subject to legal retention requirements.
Restriction Request that processing of your data be restricted in certain circumstances. Support email with specific request details.
Portability Request your data in a structured, machine-readable format. Email support – CSV export provided where feasible.
Objection Object to processing of your data for marketing purposes. Account settings (opt-out) or support email.

Note that some deletion requests may not be fully fulfilled where 999p999 has a legal obligation to retain certain data categories (e.g., financial records for AML compliance). In such cases, we will explain what data must be retained and why.

10. Minors and Age Verification

999p999 does not knowingly collect personal data from any person under the age of 18. Our age verification procedures are designed to identify and prevent minors from registering accounts. If we become aware that an account has been registered by a person under 18, the account will be immediately closed, all activity voided and any deposited funds returned to the originating payment method after verification.

If you are a parent or guardian and believe your child may have registered on 999p999, please contact support immediately at support@999p999.app with the account details and we will investigate and take appropriate action promptly.

11. Third-Party Services and Links

The 999p999 platform integrates with third-party services including payment processors, game providers and identity verification services as described in this Privacy Policy. Each of these parties operates under their own privacy policy and data protection obligations. 999p999 selects service partners who maintain appropriate data security standards and restricts their use of player data to the specific purpose for which it was shared.

999p999 does not include links to external websites within the platform. All navigation within the platform remains within the 999p999 domain. If you arrive at 999p999 from an external promotional or affiliate link, the privacy practices of that third-party source are their own responsibility and are not governed by this Privacy Policy.

12. Changes to This Privacy Policy

999p999 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or the services we offer. When material changes are made, we will update the "Last Updated" date at the top of this page and, where the changes are significant, notify registered players via their registered mobile number or email address.

We encourage you to review this page periodically. Continued use of 999p999 following any update constitutes acceptance of the revised Privacy Policy. If you have concerns about any change, please contact support before continuing to use the platform.

13. Contact Us About Privacy

If you have questions, concerns or requests relating to this Privacy Policy or the handling of your personal data on 999p999, please contact our team using the following channels:

  • Email (preferred for data requests): support@999p999.app – please include "Privacy Request" in the subject line so your message reaches the appropriate team member.
  • Live Chat: Available 24/7 on 999p999 – for general privacy questions and to initiate a formal data request.
  • WhatsApp: Details available in your account dashboard after login.

Formal data subject requests (access, deletion, correction, portability) submitted via email will receive a written response within 30 calendar days of receipt. Complex requests involving large volumes of data may take up to 60 days, in which case we will inform you of the extended timeline within the initial 30-day window.

Your privacy matters to 999p999. We treat every data request with the same seriousness as a financial query. If you are ever uncertain about how your data is being used, please reach out – we are happy to explain our practices clearly and in plain language.

Your Data is Safe on 999p999

Now that you know exactly how 999p999 handles your personal information, join hundreds of thousands of Pakistani players who trust the platform for cricket betting, card games and crash games every day. Register free in under two minutes and deposit from Rs 500 via Easypaisa or JazzCash.

18+ only. Please gamble responsibly. See our Responsible Gaming page for tools and support.